We reserved this place for 5 nights. It was our anniversary.
This place started off alright but my room smelled like smoke. We told the management and they blew it off as the first use of the heater. We were concerned because they say they charge a 350 dollar cleaning fee for smoke damage.
After that morning, we got a call while away at 1 PM. We had to leave because my brother passed away from a massive heart attack. When I walked in to tell them, the first thing the lovely lady said was, we do not give refunds. She didn't even acknowledge the horrible moment we just had gone through.
Needless to say, they wouldn't offer any portion of a refund. We only stayed 1 night. They actually charged my Ccard at 7:30Am the morning before we even arrived for the full amount of $524.16. These people are heartless, greedy and evil in my opinion.