We're on a roadtrip and booked here in advance for 1 night. Arrived after hours (around 6pm) and we left by 11am (office still closed) so I never got a chance to meet staff. We had site 9, which was a nice site. Pull thru, full hookup. There is a kids play area and a dog run area in the grass field. I saw there was laundry area (never looked inside though). It served all it's purposes for our 1 night. Would I stay here again if in area, sure!