We were in the area staying at this location for a short weekend trip for an anniversary. The front desk employee who checked us in was a delightful (Wish I could remember his name). From there, it was a downhill slide. Room was not clean enough, fireplace did not function. There were roaches (seven that we found to be exact). When we approached the manager about it, I found his reaction to be flippant. He wanted to blame everything he could for the bug issue, citing that "we were in the mountains in a room with a balcony" as a excuse. What we were given for our troubles was not nearly adequate. I am a choice rewards member, and I have stayed at a number of locations around the country under this brands umbrella. This was the worst experience I have ever had at any hotel, choice or otherwise. I will never be back to this location, and I would never recommend this hotel to anyone. It was a better place once upon a time, but that time has passed.