Wow is all I can say in regards to the service we were given by, who I assume, is the owner. We came in for an afternoon visit with 2 small children - had never been to the grounds before. From the moment we pulled in, we were treated horribly. I have no problem with processes and rules, and am a true rule follower. And, sometimes you miss the signs and directions (especially with toddlers in toe, ya know?!). The way the rules were enforced was rude, disrespectful, aggressive, and threatening. It was clear that my children’s safety was of least importance as we were shown zero grace or understanding. I can’t believe I paid $20 to be treated so horribly. I will never return and would advise families with littles to stay far far away. So very disappointing.