1 Star - Exploitative and Deceptive
Our experience at this campground was nothing short of an outrage. It is evident that the owners are more interested in profiting at the expense of their customers than maintaining a quality establishment.
The misrepresentation of amenities and the blatant lack of maintenance are deeply concerning. The campground's website proudly boasts about a "NEW HOT TUB" that was out of commission and years old! The showers, which were advertised as "sparkling clean," were all closed - with the exception of one, leaving us with minimal options.
To make matters worse, we were charged an additional fee without our consent, a fee that appeared on our bill without any prior notification. When we tried to contact the staff after hours, as they claim to be available 24/7, there was no one on-site, and our attempts to reach them by phone were futile. This lack of transparency and accountability is unacceptable.
Our laundry experience was equally frustrating. We requested change at the front desk to use the laundry facilities, but we were not informed that the dryers were malfunctioning. Consequently, we wasted $9 on drying our clothes with no results, resorting to hanging them up instead.
It is evident that this campground treats its customers as mere cash cows. Such exploitative practices, including false advertising and a disregard for maintenance, should not be tolerated in the modern age. We strongly discourage anyone from considering this campground for their stay, as it fails to live up to its promises and appears to prioritize profit over customer satisfaction.
We expressed our disappointment and thankfully got a small amount back from the park. But it was a lot of work. And a lot of emotional pain involved. You should get what you paid for and not need to negotiate after false advertisement.
A call to the Owners: this park likely makes around 100k A MONTH (I, a PhD in Astrophysics, calculated this with the "low, weekly rate" (which is still high) assuming half the park is occupied!). You need to put more money back into the park instead of hogging it. You might consider paying the workers more too! Do not exploit those who are less privileged than you.