Let me preface this with the fact that I normally don’t write negative reviews. I like staying here. It’s close to the beach, and rooms are usually very clean. Front desk and night maintenance crew are very nice. I stay here many times a year for work assignments, and I have now had two instances in the past 6 months where my room key has either not worked upon check-in or like tonight, has stopped working. The first time, I called the number listed for the night maintenance crew. Nobody answered the phone for 2 hours, it took them another 45 minutes to get here to resolve the situation, and I finally got into my room after midnight. This was very frustrating given that I travel from out of state to work here, had been traveling all day, and had to work the next day. The very nice gentleman who helped resolve the issue said that the place had undergone new management and the manager is okay with the grounds not being staffed between (at the time) 8 and 10 pm. Management, please do not leave your grounds unstaffed for several hours. This is dangerous should an emergency occur with nobody to assist your guests. It took me until after 11 pm to get back into my room again.