First of all if it wasn’t for Justin not returning my call, or refunding me for one night I would not be leaving this review, as I don’t like to bash businesses! I wanted to love this place! Since seeing this spot in Arizona highway magazine I’ve wanted to visit. Just a short drive from my home in Phoenix. I was telling everyone I was coming here. First night get there December 1st my friend arrived the night before from Spain. We get in trailer super cute, but doors wouldn’t latch properly called no reply. Beds were comfortable the night we stayed. Next, morning wake up try to turn on hot water. No hot water looked all around on how to heat it, but no luck. After several attempts to contact Justin with NO reply we decided we needed to seek lodging somewhere else. It took Justin 14 hours to call me back by this time we’d left. I’ve contacted multiple times via phone and e mail have not received a call back nor seen a refund on my bank. Justin, you could have a great business if you’d be more responsive! I unfortunately will not return if I do not receive the refund you told my friend eleven days ago you’d send and I’ll be contacting BBB and filing a complaint!