POOR BUSINESS PRACTICE!!
Received a call from the Desert Oasis saying that I had made a reservation there, asking why we hadn’t shown up or canceled. There are apparently 2 Desert Oasis campgrounds in Arizona. I believed I had made a reservation at the other campground with the same name, however googled the number and called the one in McNeal by accident. The representative on the phone said she knew of this issue and others had made the same error. She said she would check with administration about refunding the deposit they took from me. Shortly after that, I received an email from them saying they would not refund the deposit. Poor business practices- why would any business operate under the same name as another in the area? Shame on them for admitting the problem, yet still taking my money!!!!