Balsam Campground is a beautiful place. We have camped there twice over two years.
I am stuck in a wheelchair, so my wife and I are always on the lookout for accessible camping. Several sites at Balsam are identified as accessible, but they have their challenges. As it so happens, Site 7 is not labeled accessible, yet I found it to be the most accessible option at the campground. Your mileage may vary.
Our campground host, Rebecca, was very helpful, friendly, and informative. She helped my wife get our canopy set up and kept us posted on weather updates. We will likely return next year, my health permitting.