I tried to call to see if the road was accessible since it had rained that day and no one answered. We assumed it was okay since they did not tell us the road was unsafe and impassible. The mud on the road was just as slippery as icy roads, if not worse. After we hit two super slippery spots on hills we came to a third one and stopped to turn around. Someone drove up and told us they pulled two trucks out of the mud that day (one had been trying to dig out for 2 hours!) and there was no way we'd make it. I have no idea why we were not contacted and told it was not safe, or even possible, to get to the campsite we paid to use. They refunded us minus the paypal fee. We should not be held liable for the fee since it was not our fault we could not get to the campground, but at least we got most of our money back. I wish we could have gotten the hour back we spent trying to get there. Expect them to blame everything on the weather and not give a warning for unsafe road conditions (the email they sent said to wait an hour after rain, but that did not work at all). At least we got most of our money back though. There is BLM land about 10 minutes away that is free to camp on.