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Stayed here once last year and was going to stay here again this year over Thanksgiving week but had to cancel the reservation 3 weeks before we were due to arrive. Had to pay the entire amount up front through Roverpass and was due refund within 2-3 days after cancellation. Here it is almost New Years and I am still trying to get a refund. They pretend they are going to refund the money but nothing happens, then when I try and call they don't answer the phone now. Not a good place to do business with. Update 2/21/23, have called at least a dozen times and emailed half as many, Rover determined it is the management at CV that is at fault, they owned up to it and agreed and I still haven't seen a check as of this post.