Disclaimer: Pre-stay review.
My family and I had a trip planned in October to stay at Lost Lagoon. Our friends have previously stayed there and absolutely loved it. Due to unforeseen circumstances, my family and I had to cancel our trip and reschedule for a later date.
Mrs Peggy with Lost Lagoon was absolutely phenomenal in working with me and giving me some time to figure out what was best for my family. Reservation process was a breeze online (a lot of reading, but I understand why). When it came to rebooking, Mrs Peggy informed me there would be a $25 rebooking fee (which is EXTREMELY reasonable and understandable). She also informed me that with my reservation going across to the next calendar year, there is a price increase unless I booked it prior to January. This price increase was minuscule compared to other places and was completely reasonable.
Overall I would say the process has been amazing. Between ease of booking, simplicity of rebooking, the respectful staff that I interacted with (Katy and Peggy). With my current knowledge of the place, I would definitely recommend this as a vacation destination.
I will update after my stay, but with my current experience, I only see it staying 5 stars and getting better reviews. Pictures to come after my stay.