The check-in staff person was friendly, but ill-informed and not organized. She had no idea who we were, and I had to point out my name on the reserved site on her Campground wall map. She said someone had overstayed in our site and assigned us to another site. We traveled to the other site only to encounter someone already there, and our original site was actually available.
We finally backed-into our site, only to discover that the elec. meter said CLOSED, and the two obvious water faucets were dry. I returned to the office, only to find a sign saying the office was closed at 1:00pm. No one had accompanied us to our site to point out the connections. I phoned the number on the sign but never received a callback.
I eventually tried to flip the 30 amp circuit breaker on the elec pillar, and viola, we had power even though the meter said CLOSED. I then walked around to other sites only to discover that the water connection was buried in the ground under a wooden plank. I opened the plank to find a hole with an incredible array of spider webs. I cleaned out the webs and connected the water.
The least the owner, Maria Lopez, could have done was return my calls and maybe offer an apology for the lack of direction to the services. Signs in the office and community center mentioned this was a Good Sam campground, along with the GS logo on the map. I was informed that the campground had dropped its affiliation with GS, so we were unable to receive a discount.
If someone had taken us to our site, this confusion would have never happened. The campground does not appear to be well organized for transient travelers but certainly has many permanent residents. Although the place was relatively clean, their customer service approach was sub-standard. I will not stay there again if going through Safford.