The ramp is terrible for larger boats and the lady in charge is obnoxiously rude. The front office staff was pleasant on arrival, it was a busy day on the lake, so I tipped them when I paid my launch fee. The obnoxious manager didn’t show her face until the end of the day when everyone was lined up to get out of the lake. We were waiting in line to load patiently with everyone else. When it was finally our turn we proceeded down the ramp the “management lady” randomly yells “hey sir he’s next” and points to a truck 3 vehicles back. I told her no he just pulled up and everyone has been waiting. She tells me “ok, I’ll make sure you never launch from here again.” I said fine with me and proceeded to load. While getting the boat cleaned off for the drive home we could hear her yelling and cursing at others with children present. (Clearly she has issues and probably why they are severely lagging behind their business competition) I would NEVER utilize nor recommend this place to anyone even if it was the last ramp on the lake. Your money is better spent next door at Red’s Cove! They have a REAL business operation in place with excellent management.