This park has good points and bad ones. The entire park is paved, easy to get around, right on the water and the provided wi-fi was awesome. However miscommunication, bad customer service, and poor planning have spoiled the all of the good points.
There are three types of spots with varied pricing. The more expensive spots are back-in, right on the water with a beautiful view of the bay, two parking spots, and lots of green space. Most even have outdoor grills included.
The most affordable spots are pull-through at the very back of the park, which is where we set up. Unfortunately, the spots are so close together that we couldn’t pull-through, we had to back-in, and once the park filled, we couldn’t even extend our awning. Take one step off our stairs and you’re faced with the next spot’s slide and sewer line. We could only park one vehicle at our spot. There is no room to sit outside next to our camper or set up a fire.
Additionally, there is an empty camper next to us with an open sewer line. The smell is awful, yet no one is managing the problem.
When I called ahead for pricing, I only asked Cathy about monthly rates -$500+ electric, w/$175 deposit, yet somehow when I got here and checked in, she decided to charge me for one week - $200. I had never even asked about a weekly rate because I intended to pay for a month. I told Cathy that I wasn’t sure how long we would be there, but I never said we would only be there a week. Cathy even told me that if I stay less than a month there wouldn’t be a refund, which I confirmed would be fine. I never signed a receipt or agreed to a charge. I just got an email that told me I was charged $200. We ended up staying for 3 weeks, so I should have just been charged for the month that I initially requested.
Cathy also neglected to tell me when I called ahead that we would have limited parking, and that our third vehicle would be $60 a month. We ended up having to walk halfway across the park to get to our cars.
Cathy made no accommodations for her mistakes, she never apologized, never offered a refund or credit towards a future stay. Poor customer service all around.
There are loads of RV parks in Baytown, and more are being built every year. We will pick another next time we are in town.