I have had an RV of sorts for nearly 20 years and I must say that my experience at Lazydays in Waller was quite exceptional. In particular, our service advisor, Richard Tran, was not only knowledgeable but his communication skills are unsurpassed when comparing my previous experiences at other service centers. I have always had to BEG for updates at other centers, and that was if I was lucky enough to get a real person on the phone. Richard has been so forthcoming, keeping me apprised of my repair status. I had major repairs that required the removal of 2 slides and the replacement of one of the slide floors, among other issues. Richard was especially talented in negotiating with insurance adjusters as well as extended warranty managers. This service center is not the cheapest but they work hard for you every step of the way. Finally, just before our initial trip after a couple of months in the shop, one of our slides would not open (not one that was worked on). They agreed to look at the rig on the way out of town and after 30 minutes, one of their service techs found a sheared pin that was at fault. We were back on the road after a gratis repair! I highly recommend the Lazydays service center in Waller, Texas.