Fun place to visit just outside of the crowds of the smoky mountains yet only minutes away. We have been here a few times now, the only negative comments I have are that the rooms need to be freshened up with new carpet, paint and that the kid area in the indoor waterpark could use more updated activities. Oh, and the wave pool temperature could stand to be a little warmer for us “older” folks!
Great price but.... Rooms need updating, furniture damaged and carpet worn. Bathroom light very dim.
All sit down dining was closed during our stay, they had grab and go but that's not what we wanted. The point of staying at a resort is so you don't have to leave unless you want to go see local attractions. Had to leave to find food options.
We are older couple who don't use the water park so so no comments, it looked nice when we checked it out. They should have a 2 tiered pricing schedule, one price for no water park and a higher price for people who do use the water park.
Not real close to anything but we knew that when we booked it. Next trip we'll probably pay the higher price and stay in Pigeon Forge.
Embarrassing and disgusted.
Stayed with a large group for business meetings.
Several of us had major issues with the rooms! Leaky faucets, tubs don't drain, AC doesn't work, lights on bathroom need bulb replacement, rooms are extremely dark and not homey, and just really embarrassed to have the staff stay here.
Not at all a family atmosphere!
This hotel feels more like a motel from the 90's.
Don't waste your time or money!!!
Fun place for us to come once or twice a year. Don't really even have to leave the hotel to do everything the kids wanna do. That's why I like it. Go to Groupon and buy your room and you'll save half off regular price usually.
This place is fine, we got a nice view from the deck, clean and overall comfortable room.
The light in the bathroom is indeed very dim, but usable.
About the resort overall, if you're willing to spend a lot of money, then there's a lot to do, otherwise, the water park was enough for me and my family.