By:
Submission
I don’t typically do things like this however, I felt it needed addressed every year my friends and I go on an annual trip to Elkins and this year we had two babies under the age of one with us when we arrived, they informed us that none of the water could be used for anything other than simply washing your hands essentially they said it could not be ingested and that if we had to purchase water which obviously we did because we had babies that needed bottles made we had to be able to wash the bottles with non-contaminated water, so we didn’t think it was a big deal because they offered to compensate us for anything we had to purchase. Boy was I wrong …..We checked in on Friday and the splash pad was running just fine on Saturday…I found strange that it was running one day with all the children playing in it and then we received a text saying the splash pad was closed on Sunday due to “situation with well”. But Sunday afternoon after receiving that text is when I went in to ask for water reimbursement and the employee told me “the waters been fine since yesterday”. no email was ever received. She then followed up with “well I’ll give you the money since you look like you want it” I was in complete disbelief that I was doing exactly as they’d said and that’s the comment I got in return. Most people would advise their clients of the issue prior to their arrival but we were told as we checked in. And then the disrespectful comments? Below is a picture of the paper they gave me upon check in. Revelle's River Resort
Camped on the river. Beautiful scenery. Staff was great. People were real friendly. Store had everything needed. We didn't use their showers or rest rooms. Used our own with full hook-ups. Great location for riding our motorcycle through the parks, too. Thank you!
Our group of 4 adults and one dog, stayed in the Grizzly. It was beyond beautiful, Super clean, and more spacious than we could have imagined. Can't wait to come bk. See you in October.
Thank you,
The Clarks and
Maximus
My wife and I stayed in the grizzly cabin with 2 friends. We all absolutely loved it. Great spot on the river, very clean and relaxing, and my wife loved the private hot tub. We will definitely come back!
My husband and I stayed at frost free winter site. We love being able to visit Elkins in the winter. The resort people were very kind and helpful. We will be back. One suggestion if possible to try to get internet. I realize you are located in the valley and this may not be possible. We were happy you had cable.
