Owl's Roost Campground

We stopped at The Owl’s Roost Campground at the end of July in 2022. First, let me say that I 100% agree with the reviews which describe the service from the owner as “above and beyond”.

One of the owners is also the park manager. She was extremely friendly and provided excellent customer service. If you are looking for a park that has a pool, miniature golf, or a hot tub for twice the price, keep looking. ***If you are looking for a park that provides a quiet, friendly atmosphere and has exceptionally clean restrooms and customer service for a reasonable price, this is where you want to stop. ***The owner and the people at the park make you feel like family. We plan to stop every time we come this way.

Another perk is that park is extremely close to I-65.

Terrible experience! On our way to Ohio. We stopped here for the night. Called and booked with the lady who complained the whole time about her job. Said it was the worst job she ever had.

We booked the last spot according to her. It was number three.

We arrived after dark around 10:30. When I say these spots are tight, I mean they are tight! We have a 40 ft with three slides. Good thing my husband is very good with the trailer.

Once we were parked there was no place to hook up water or sewer.

We looked for over an hour. The only spots were on the opposite side of our sewer tank so that's impossible because it's not going to drain. And the water was right next to the sewer. The person who was hooked up to it had a splitter on it. And there were already two hoses hooked up. So no water for spot number three either.

Of course we're exhausted. We only have electricity. I walk up to the office and there is no emergency number to call. I called the number I made the reservation with and there was no answer. Just voicemail.

By the time I get back to lot 3, the electricity is throwing out in error code. We have a surge protector and it's basically saying that it is not grounded and not safe to be connected to. So three strikes and we were out of this place.

I left a message about the incident as they charge $65 with fees for this experience. No one called me back.

I called them back two days later. Spoke to a lady who told me she couldn't help me. Then she put me on the phone with her boss. I explained the situation to him. Calmly. I told him I had video documentation of all of the issues. He told me he would speak to his wife. Apparently his wife is the boss and makes the decisions on the refunds. He said he would call me before the end of the day.

I'm writing this review because he never called me back. Nor did they refund my $65.

This place is quite run down. You can see there are a lot of full timers who just don't care. It is very dark. And there are no amenities. All of that is okay if you charge $30 a night for someone passing through. But for $65 and there's no sewer or water? That's absolutely unacceptable!