By:
Submission
My name is Valenci Alexander and I'm a resident at the Hidden Creek Apts where Victor the property manager manages these apartments in a kindly and friendly manner to all residents of this property and to the best of his ability he makes sure that the property runs smoothly. and Leroy the maintenance man does a excellent job of maintaining the up keep as far as taking care of the maintenance work that's in need of repairs and ect hes fast paced with his work with no slack at all .the job really gets done around here between the both of them.
I’ve had the luxury of working with Jarrell as my leasing agent! As a First time renter, he was so attentive to my concerns and helped me along the process. Shoutout to Victor for educating me about first time renting, they’re a great team to work with.
I have lived here a year now and although there have been some issues since I’ve been here, Jarell has been VERY helpful & attentive about all of my concerns. As soon as I contact him the issues are taken care of right away & I can’t say enough how much I appreciate it. He is so pleasant to work with & I hope you all keep him because he will stay on top of things.
I have went on several occasions to speak with someone about renting an apartment. I have approached the door on these occasions and seen someone inside, but the door is always locked with the sign saying open and during regular business hours. I would also leave and return in the same day and the sign would then say someone would be returning at a certain time and that never happens. A few times I have come, people would be waiting outside for someone to open the locked door. No one ever answers the phone and I have called everyday for the last 2 weeks. Why is this so? Corporate number is nowhere to be found, seeing that I have been in search of it to speak with someone about this ongoing issue. How are potential residents suppose to speak with someone to get information or possibly rent?
The 5 Star reviews are reviews that the leasing agent requested and more then likely aren't real. They all start the same as you can see. This complex is horrible.
I’ve lived here over a year now and I haven’t had any problems. Maintenance guy is really cool and very helpful. Victor is also a very nice guy as well. I love my apartment such a great place to call home. Very cozy not really a lot of kids running around the complex. Definitely a great place to call home.
