Dam Site Marina

This is the worst marina on the water. We elected to have our boat winterized by the marina mechanic. He said he noticed a broken collar on the lower unit and suggested getting the boat to his shop to fix it. He had it in his shop for 6 months. When we got the boat back, it was extremely filthy although he said it was kept inside. It had pine needles and gravel in it. Also, first time after getting it back, it overheated and had severe issues. The “mechanic” tried to fix it but it kept getting worse. He told him we would take it elsewhere and we took it back home to our mechanic and he was able to fix it with no problem. Through this, we ended up discovering major damage that the mechanic did to our boat. When I addressed this with the marina’s owner and management, we were confronted with gaslighting and childish behavior. My family and I were beside ourselves. My family has been loyal customers to the marina for 40 years. The manager and the owner were extremely rude each time we reached out for assistance. We ended up sending them the bill for the repairs since the damage was done by their mechanic and they were doing nothing to help and they just sent a non-renewal of our slip to us in response. We later found out that the owner and mechanic are related and the owner was covering for the mechanic. We moved to Eden Isle Marina and couldn’t be happier. The care they show for their customers is certainly at another level!