About Me

No info.

Added Campsites

Vicki Mathena added a total of 0 Campsites

Posted Reviews

Vicki Mathena posted a total of 1 Review

more_vert

Vicki Mathena

1 year ago
3/5

Campsite: Monument Lake Resort

We rented cabin 306 for three nights. We had a rainstorm come through and our cabin leaked in 4 different places! It was coming in the door so much I had to use their towels to stop the flow of water. I went to the restaurant to get more towels and the maintenance man even said to me "yeah, that needs a new roof". When the next day called for another storm we decided to leave a day early instead of dealing with this situation again. When checking out a the booth and we explained why we were leaving a day early, the lady in the booth said "yes, we have heard that before about that cabin!" So why would they keep renting out a cabin that everyone is fully aware of that leaks when it rains?? I don't mean a little drip in one section either. They never offered a refund for an earlier departure because of this just "we are aware of it"... Then fix it!!

Helpful
0
Comments
0