Our family called and requested room availability, we were told yes they had rooms, they were 149 and 179 a night. We drove down from Anchorage when we arrived we told the gentleman we had called , he immediately passed us to I think his wife she immediately implied my mother in law was lying about calling ahead. She was rude beyond belief. We asked to see the rooms she refused to allow us to see the room without giving her my mother in law credit card, but thank goodness we went and looked and smelled first. Room 11 was fine, room 2 smelled horrible. We went back to her told her about the smell, we collected the credit card and rented a airbnb down the hwy.

Dear owner my inlaws had spoke highly about your place before this trip, they spend time at your place 2 years ago. Your rudeness as a family owned business is shameful one business owner to another. Customers pays your bills.

You need to do better!