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Tony B

1 year ago
1/5

Campsite: Buffalo Creek Vacation Rentals - Bison Overlook

My mother reserved the Bison Overlook Cabin for my wife and I for a vow renewal on June 12th of 2020. Reservation was made March 8th through AirBnB. Based on AirBnB Covid-19 "extenuating circumstances" policy, my mother should have been given a full refund when she recently cancelled this reservation. Instead, she is being told "we are still open, therefore we will not issue you a full refund." They gave her $63 back out of $500. Absolutely despicable for a company to operate this way during a pandemic. My family will NEVER do business with Buffalo Creek Vacations.

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