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Tim Smith

2 years ago
1/5

Campsite: Route 66 Golden Shores RV Park

Final update. They finally returned one of my texts Saturday. Said they would cancel the reservation. I asked about the deposit and they said they’ll refund it minus a $5 cancellation fee. I’ll believe it when I see it. Still hasn’t been refunded.

So we were there 7 days. The office was occupied exactly zero times. They returned zero voicemails. Answered the phone zero times. Leaving at one star because of the customer service. Or rather lack thereof.

Update: It’s Friday. I’ve walked to the office multiple times a day since Monday. Not once has anybody been there. I’ve called the number on the door every day since Monday. Not once has anybody answered. I’ve left a VM every day since Monday. Never been called back. Dropping rating.

Nice quiet park. Nothing much around, it's a pretty good drive to ge to anything, really. I've never seen the office unlocked. Arrived Sunday and called and the owner answered right away. I guess expecting my arrival. I've walked to the office 4 or 5 times the last couple of days and called multiple times. Left voice mails. Texted. Sent an email. I've tried everything but a carrier pigeon and can't reach anybody. I need to cancel a reservation I have in a couple of weeks because plans have changed and just can't get hold of a soul.

Also, the owner made a point of asking me to pick up after our dog when we checked in. I can see why, because there is dog poop EVERYWHERE. We must be the only ones picking up after.

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