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Tim Auer

1 year ago
2/5

Campsite: Bozeman Trail Campground

Overall disappointed in the stay. The folks who work here, while nice, were generally unhelpful I am sad to report. They claim to sell propane and this was a major caveat to us choosing this place, for the simple convenience offered. But the propane person was never available. They don't seem to have the capability to sell it, despite advertising it. I tried multiple times but each time was rejected. I was told by the front desk to ring the doorbell to ask for service, even after hours, they would answer and help. This turned out to not be true. I didn't ring it at night since that seemed rude to do. As we were leaving the next morning, I thought I'd try again (keeping in mind what the front desk person told me about them being helpful) and asked a man for help with propane but again it was refused. I told him I have been trying to get propane for days. He claimed the office was closed yesterday (which was not true as we purchased snacks from the office). Not sure why someone would offer falsehoods to explain their poor service but it certainly didn't leave me feeling happy with our two night stay here. Hopefully this operation can be more reliable in their services and truthful to their customers in the future.

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