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Tim Anderson posted a total of 2 Reviews

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Tim Anderson

1 year ago
2/5

Campsite: Wahweap Campground & RV Park — Glen Canyon National Recreation Area

The poor rating is due to management and not the facilities. Campground is well situated for exploring the area. It is comfortable and well laid out. Shower facilities are a very long way away from tent sites that would be most likely to use them. Showers cost $3 for 8 min, which is reasonable. Restrooms are conveniently situated to campsites. That said, the staff are poorly managed and could use some serious training in customer relations. They are often rude and have the attitude of doing you a favour for even the most basic service requests. The final straw was the closing of the showers at 9H30 am for cleaning. Folks, this is when people are packing up to leave or go out for the day and want to shower! Could cleaning not wait till 11 am after checkout time? Ludicrous. Management need a serious wake up call.

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Tim Anderson

11 months ago
2/5

Campsite: Burkburnett-Wichita Falls KOA

The worst KOA we have ever stayed in! Just don't go there. Not sure why KOA keep it on their list. Let it be said that the staff were friendly and helpful, hence 2 stars. The hot water for the showers doesn't work and the curtains on the shower are temporary installations which are too low. The swimming pool was unusable. If you check back on previous reviews,these have both been issues for many years and management/ owner does not seem to be able or willing to sort these issues out properly. Also the kiddies play area is in disrepair and needs some serious attention. The tent camp sites look like disused sheep pens and the water points are almost unusable and shoot water into the air. There are temporary repairs to a water pipeline which have become permanent .. note the grass growing through the cones demarcating the pipelinè. This was such an unpleasant experience we left a day early. Stay away.

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