Stayed in a cabin recently (JULY) with friends to celebrate birthdays. For starters, the cabin had NO hand soap, shampoo, etc., pots and pans were so old, warped and in such poor condition we could not use them (we tried), and to top it off around dark on our 2nd night the campground and cabins lost power. I realize the power outage may have been uncontrollable, BUT with no cell or internet service I feel like a little customer service would have went a long way. There was NOONE coming around to keep anyone updated or anything. Needless to say after being without A/C and power for hours we left and did not stay the 2nd night. When we called they told us power outages are out of their control and there would be no refund for the 2nd night. NO APOLOGY, NO NOTHING. Just no refunds.....very poor customer service!