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Stacy Ralph

1 year ago
3/5

Campsite: Crystal Springs Campground

First off let me say we are new to camping so we visited several campgrounds and ended up choosing Crystal Springs. Shelly (manager) was very nice, helpful and professional and the campground was nice otherwise we wouldn’t have considered it.

We were shown 4 available lots (by Shelly) of which one had a very old trailer, deck and shed on it that we were told was going to be removed and the lot would be cleaned up it was overgrown We chose this lot and then things went down hill. We received a call from an owner that told us the deck and shed were going to have to stay and the people wanted $$ for it. We made another 1 1/2 hour trip to look at it because we didn’t pay attention to it the first trip. Shed was locked and deck was in so/so shape and damaged from trailer removal so we countered the asking price because We were told we would HAVE to choose another lot if we didn’t want to buy it. Remember we already saw the other lots available. She did offer up a weekend lot that would work. It is now 6 weeks into there season so we asked about prorating the cost of the lot rental owner said yes, then a call after talking to another owner they can’t honor prorated price and the weekend lot that was offered as seasonal isn’t an option now because they make more $$ on weekend/weekly rates vs seasonal. My husband commented they really needed to work on customer relations.

About an hour later we got a call from the owner that WE weren’t a good fit for the campground! WOW! We were open to paying for an old structure that couldn’t be removed, another we couldn’t see inside and a cleared lot ( in the condition they would expect us to maintain it) when we parked our trailer.

Happy to say we found another campground that is a perfect fit US!!

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