Will the front desk lady is very hateful and short and no compassion.. very unfortunate that I called at 9:00 a.m. this morning as I live an hour away and she said she was busy she took my number and said she would call me right back which she did not so I drove up because I've always been able to check in by 1 or 2:00 .

I get near the area and call her. She says there is no way you can check in until 4:00 we are short staffed, and very hateful ,not any understanding no exceptions