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Ron Thompson

2 years ago
2/5

Campsite: River Front Park Campground

The area is nice. Lots are "somewhat level". Your biggest POTENTIAL PROBLEM will be with The City of Brandenburg. I booked a specific Lot (particularly for Solar and View). I received a Receipt, then the next day, received a confirmation for that Lot for the specified dates. (You see where this is going.....) Yes, I arrive and someone else is in my assigned lot. I called the City, gave them the name that was on a sign that the camper had showing the owners name, and was told that "they had not paid". Police were sent, then mysteriously, the City told the police that there was a "glitch". I had the choice to move to a specific LOT, (A horrible Lot in comparison to the one I booked) I asked about moving to a different lot, was told NO, I can take it or leave it) Conveniently 2 minutes AFTER the office closed and they wouldn't pick up the phone knowing that this problem was still ongoing. So, I had to park right up against someone, which I didn't want to do, (Which is why I chose and END lot the first time) Only to find out that 90% of the LOTS were open the entire time I was there.

So, If you are coming from a distance, DON'T trust their "system" even if you have a confirmation. And by ALL MEANS, don't expect the City to actually be CUSTOMER ORIENTED. That's just asking too much these days.

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