Had a reservation in the summer I had to cancel because my tow vehicle broke down. I called a week prior to my trip and was told I would have a credit for my trip, good for one year. Fast foward to now, I go to schedule my credit only to be told they have no record of this and I am out the full cost of my trip. My family has stayed at this campground for the last three years and even planned to try and get a seasonal site here. Now with this experience I will never spend another dollar at this campground!