My wife and I have spent a lot of time here. We have stayed in the cabins and rented a slip for 3 years. There have been a lot of improvements under new management, but I have found the business owners can not handle complaints. If you post any criticism or suggestions on their Facebook page, they remove it. Now, regarding my complaints:

1. The slip cost increased 4 times after the marina went under new management. The first was when they went under new management, two more increases due to administrative fees, and the final straw was the flat rate power charges.

2. They have not had a pump out station for over 1 year. It cost $50 in gas to drive my boat to Southern Harbor to use their pump out station that does not have adequate fittings for the black water tank.

3. No water was provided for the dock. When I complained, it was considered a complimentary service. I suggested they run a hose from a water source to the dock, but they would not entertain my request. Some boats require access to fresh water.

4. One of the employees recommended a non-employee who could be hired to perform basic maintenance and troubleshooting on my boat. This "mechanic" caused several thousand dollars worth of damage to my boat (fried the ECU). I do not blame this on the marina. However, it was an employee who recommended this person as reliable. It was also my own fault for trusting the "mechanic's" qualifications.

5. The docks are always filthy. As much money this business is taking in with constant raised dock fees, they can have someone hose down the docks once a month.

6. The bathrooms by the boat launch are disgusting.

7. The docks at the boat launch are in bad shape. You have to be extremely careful when docking your boat as there are protrusions that can scratch or puncture your hull.

8. Whenever you ask when something will be fixed, the canned answer is "we have someone that will work on that next week." The restaurant is a good example. It was supposed to be opened on July 4th weekend. Here it is at the end of the season (September), and they are just now hiring employees? This makes no sense. The restaurant will not be open over fall/winter. Who in their right mind would apply to work at a new restaurant that will close in a month? Also, every time I asked about when water would be restored or when gas pumps or pump out station would open, I could never get a straight answer.

9. The water's edge around the marina was often filthy. Lots of trash would be seen by the water edge next to the beach. The last time I was there, it appeared it was cleaned up, but every time before, it was filthy.

10. Cabins are filthy. Beds are horrible. Bugs inside the cabins.

I will admit the marina appearance has improved over the past couple of years but the initial promise made to those who had slips was the work would be completed over one season (2022) but work is still in progress at the end of 2023.

Frankly, for the price they are charging for a slip, now you can get a slip at one of the better GA lakes for around the same cost. Cleaner water (West Point Lake is south of Atlanta and is fed from the Chattahoochee River). Other marinas we visited have better amenities (some with onsite boat repair).

When I called to cancel our slip, I was asked why. I told the employee who answered my call if the manager had any concern why we left he could call me.

Nobody has called. Sigh....