I understand that noone had control over the weather. I was looking to book two nights and end up having to pay for three night for 5 tents. 1 of my tenters end up going early and the place was muddy and we were placed in the far back without water, my family members had difficulty finding the restrooms, the pool wasn't even ready for months as per our campers. Due to the weather being rainy we were unable to make it, I called and ask for half of a refund because its isn't the their fault nor mine that we couldn't make it there but the refuse to help. Bob was being curcastic over phone and didn't have reason, I'm very disappointed. Plus upon arrival someone was already on the spot that was reserved for us, my family had to help the that person to move because there truck for stuck in the mud it was really that bad