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Olivia

3 years ago
1/5

Campsite: Indian Valley Outpost Resort

Terrible experience, would rate 0/5. Made a reservation in January for a family camping trip towards the end of July. We were coming from out of state, so we thought we could minimize the things we needed to bring by renting a cabin from the Outpost. My dad and mom were going to stay with us so we thought staying at the Outpost would be more comfortable for them, too. We got a call about three hours before check-in and was informed our cabin was unavailable because of a plumbing issue, then told it was still being remodeled, and we could stay at a B&B just up the road from Downieville, which turned out to be half an hour away from where we wanted to be. We got there in the late afternoon to find the place a complete dump. Dirty linens, termites, fridge full of expired food, and we were placed in a hot attic room with little ventilation. My husband got locked out of the house and we were supplied with no keys. Luckily I was still inside. It was miserable, no one slept, the house was hot and had a super creepy vibe. The next morning we packed our things, I drove to Grass Valley and bought tents, air mattresses, and several blankets. I wasted half of one of my vacation days fixing a problem out of my control. I could have easily packed tents and camping supplies if given a days notice. It was so inconsiderate and I will never stay there and recommend you not stay there either. I was so lucky to have family staying at Carlton across the street to help us with what other supplies we didn't have. The Outpost used to be a reliable, fun place to visit and I've seen the Outpost evolve for the past 40 years. The Outpost is only good for ice these days, I'm sad to say. I can not express what a horrible experience we endured. It could have ruined our trip if we'd let it. Be careful if you choose to make a response. It could be disregard and you could get screwed. We did receive a full refund, but we were not refunded for our inconvenience and time lost with family on our vacation.

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