River was very nice! But the campsites were small and dirty and the front desk person was not kind. She claimed I booked an electric site (I do not own a camper and have no reason to book an electric site) and was refusing to refund me my deposit when I asked for a primitive site. She also booked the wrong float time for me and wanted to argue about what did or did not happen instead of just fixing the issue. I usually never have problems interacting with staff members of establishments and she was incredibly unkind. There was someone in training who was nice and accommodating.