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Monaca Aubrey added a total of 0 Campsites
Monaca Aubrey posted a total of 1 Review
100% DO NOT RECOMMEND!! To say this was a nightmare was an understatement. I made reservations months in advance due to coming in the area from so far away. Upon arrival our room was filthy (food on the floor, looked like the entire floor had not been swept or mopped in some time, food pieces and dirt on most surfaces) we asked to be moved to a clean room. The person in the office took us to the room next door and asked if that was better. It was still not what I would say was clean, but it would do for our short 2 day stay because I was tired and over the hassle that has already occurred. She gave us the key and we payed $323 for two nights. An absolutely outrageous price for the room, but not a lot to choose from. Fist night was not bad however after being gone all day on night two, we came back to someone else in our room and our things GONE! To say we were angry was an understatement!!! The girl behind the desk, same one from check in, was absolutely clueless and stated that we didn’t have a reservation for two nights. Upon some harsh words and a more competent individual taking over and handing the situation, we figured out that she never moved our reservation to the other room and and apparently forgot overnight that we were supposed to be there and and someone else had a reservation for the room that she moved us to. I cannot stress enough that I DO NOT RECOMMEND THIS ESTABLISHMENT!! All said and done, they tried to give us another room and we absolutely declined and luckily got a room elsewhere. According to the person that came to help fix things, the former manager left suddenly and this other person we had to deal with was brought in with apparently no training. Still not an excuse for the absolute absence of personality or sense in her head.