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MM

10 months ago
1/5

Campsite: Desert Rose

Terrible service! Went here on Valentine’s Day with my partner. We had a reservation at 9, showed up right on time. Right away we felt like the entire staff was looking at us and judging us. They sat us down and handed us two menus, the regular one and one specifically for Valentine’s Day. The hostess explicitly told us we could order from either one. Then 30 minutes (not an exaggeration, I literally kept track) passed and no one approached us at all. Not even to give us water. They wouldn’t even look in our direction. Meanwhile, all of the couples around us that had arrived after us were getting served right away. I don’t think they ever would have come up to our table if I hadn’t literally waved them down to ask them to take our drink orders. The place wasn’t busy at all. The waiter comes up and doesn’t even apologize for or acknowledge the fact that we’ve been waiting more than half an hour to even order drinks. Then we try to order food from the regular menu but he tells us that we actually can only order from the Valentine’s Day menu which is $75 per person. Literally no one told us this. Not the hostess, not the person on the phone when I made the reservations, no one. So we decided to leave because I was already fed up and didn’t want to pay them $75 per person for their terrible service. The waiter was quick to rush us out the door without an apology at all. I felt like this was intentional and discriminatory as none of the straight couples around us were being treated this way and there was a condescending “you’re not welcome here” atmosphere with the staff from the moment we arrived. Anyways, we went to Tu Madre right down the street and had great food and great service!

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