The RV resort site had faulty wiring that caused damage to our RV. An electrician was sent to address the issue and discovered that the outlet was shorted and melted, leading to the frying of the black water sensor. We promptly filed an incident report, and the Assistant General Manager took responsibility. They assured us that they would waive our stay charges and instructed us to send them the repair bills for reimbursement once the RV was fixed.

Wanting to discuss the matter further, we requested to speak with the General Manager. Despite extending our stay an extra day, we were informed that she was mysteriously unavailable. Upon returning home, which was 2000 miles away, we reached out to them. Unfortunately, as anticipated, General Manager denied any responsibility for the incident citing that our breaker panel in our RV should have saved any damage. Unfortunately she did not read the incident report carefully that this was not just a complete short at the time of hook up, it started as a partial short as we could see power coming in and going out before we unplugged after a minute or two.