Please go anywhere but here. Firstly, they make you pay cash or check. I asked for a receipt and one was not provided. We tubed in a group of 7. They tell you that you have to walk 200 yards from the drop off point to the river. It is actually much longer than that. It’s closer to 1/4 mile. One of our tubes popped within the first 5 minutes in the river. We didn’t know what to do. There’s no training on what to do if your tube pops. We didn’t have cell phones because we were floating down the river. No life jackets either. The guy whose tube popped had to walk the entire rest of the way in the river back to the end point. Feet cut up and bruised, water in his ears and exhausted. There is no one checking up on you. We reach the end of our trip and return our tubes, they tell us they are charging us $50 for the tube with a tear in it. I thought they were joking with us. They were not. I again asked for my receipt and copy of our contract. They would not provide it. I asked multiple times more for a copy of our receipt and a copy of our contract. They refused multiple times. This is not a customer friendly business. They started getting lippy and the owner came out. No sympathy whatsoever. It started to escalate. They told me to call the cops. I told them I was not going to do that because it was not a criminal matter, but it was a civil matter. I told them I’d be taking them to court. They told me that’s fine and to have my attorney send correspondence to their attorney. So unfortunately I’ll have to take them to small claims court over $50. The drivers who drove us to the drop off point were very nice though.