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Mathew Olean

1 year ago
1/5

Campsite: Thompson/Grand River Valley KOA Holiday

So much potential, but terrible experience. We didn’t have water since 8:00PM last night. We decided to pack up and leave in the morning when the water still wasn’t on. We had no choice since we were traveling with 3 young children. I would advise not to book on a busy weekend because apparently this happens frequently. I called after hours service to report this last night and they discharged someone to fix the issue. (Clearly, they didn’t) If this is a common issue they have they shouldn’t book a full campground. So bummed our Holiday weekend was completely ruined.

Message from KOA:

Good morning campers!

We have been receiving multiple complaints about water pressure this morning and would like to address the issue. Our campground runs on a well system. Unfortunately, our wells have run out of water this morning. This is something beyond our control, but we are monitoring the situation closely. We will provide updates as our wells begin to regenerate and water pressure returns. We deeply apologize for the inconvenience and ask that everyone be mindful of their water consumption at this time.

Thank you

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