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Marissa Cifuentes

1 year ago
4/5

Campsite: Riverside Camp & Marina

Good Afternoon,

My husband called once to ask about monthly rates for RV spots and we were directed to your website. I told him to call again to see if it was possible to be put on a wait list, as this stay would be for work purposes and not leisure, and the second person who answered was not pleasant. The gentleman was very short and off putting, since they must have recognized the number, and answered immediately with no monthly spots are available without even saying hello. I can understand this is peak season, but that doesn't justify being curt and short with your cliental.

Update: The gentleman who spoke to my husband the second time called personally to apologize for what transpired and that it wasn't his intention to come off in that manner. Thank you for taking the time out of your day to rectify the issue, it is greatly appreciated and doesn't go unnoticed. Have a wonderful day.

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