About Me

No info.

Added Campsites

M Cordova added a total of 0 Campsites

Posted Reviews

M Cordova posted a total of 1 Review

more_vert

M Cordova

1 year ago
1/5

Campsite: Mogollon RV Park

What could've been a great weekend trip to a cute cabin was ruined by their hot-tempered manager, Don. He watched our every move from the minute we got there from his RV, conveniently located right next door the only cabin in the park. We felt like he was waiting for us to break a rule so he could reprimand us. When he couldn't find anything to complain about, he came out and screamed at us like we were children that we were being too loud and threatening to kick us out! He was completely exaggerating our noise level, especially at 7:20 in the evening and broad daylight out, long before their designated quiet time! He gave no prior warning before flying off the handle and terrified my 12 year- old daughter by screaming very close to her face! When trying to submit a formal complaint about management, the only way to contact the owner is through a shared email address that goes through management as well. Who knows if the owner ever even saw my complaint because I received no response at all to address my concerns. I would not stay here unless under new management!

***My reply to his response below:

Your manager is a complete liar! When the reservation was made by the other couple staying with us, they were not sure if my children were coming. We were charged at the end of the trip for 3 extra adolescents, when one if my children is only 5 and definitely not an adolecent! But we paid the extra in full, without complaint. That would be Lie #1 that your management told you.

As for the smoking, we were told that smoking was allowed on the deck as long as the can/ashtray was being used. All smokers used the can or empty bottles for ashtrays the entire weekend. If their stalking manager thought he saw something different, it would be so irresponsible for him not to say something! He didn't say anything because it simply did not happen! That would be Lie #2.

Mr. Heidrich, if this is really you responding, I don't need a refund. I just hope you reconsider trusting these people so much with your business. If this really is you, you are just as unprofessional as your staff and would never consider stepping foot in your park again.

Helpful
0
Comments
0