Where to begin...we stayed in cabin 16B, for 3 hours. Very uncomfortable, very. I was ready to leave ( and lose the money we paid upfront) to go to a hotel. We talked to the manager and she did a FANTASTIC job of moving us to a very nice cabin, #22. Yes it cost more, but was still less than walking away from the $300 we already spent. We're here two nights and love the place, the services has been great. Thanks!