I tried to make a reservation online. It said that my credit card would not be charged if the reservation was not approved, which it wasn't. But it also said that I should know if my reservation was approved within 24 hours I didn't hear anything from them in 24 hours was almost 3 days still didn't hear anything so I tried calling them multiple times before the reservation was supposed to go into effect no one ever answered the phone no one ever replied to emails or phone calls.