Attended the "S'Mores Fest" on November 4th. I showed up with my service dog, clearly labeled (but not required via the ADA) with a service dog vest. A manager ran towards me and said that dogs weren't allowed. She was followed by a dog who was running full speed at us which crashed into me and my dog. The manager took the dog away and did not say anything nor return.

Luckily, some kind folks nearby offered help when they saw me and my dog were hurt. I was told the dog belonged to the owner. My dog has a puncture. I did not want to call the police because the people caused the issue, not the dog. Therefore I went to the building to get their dogs shot records and the manager showed them but didn't let me keep them. Then the owner arrived and didn't even talk to me. I asked for the records and he rolled his eyes, obviously disinterested that his dog just attacked another animal. He begrudgingly allowed me to take a photo of the records.

The entire staff didn't seem to care about the dangerous situation with their untrained, aggressive dog being loose on a commercial property. There were a LOT of small children on the property. There were no apologies, no concerns, and was overall pretty disappointing. Safety and understanding should matter. If it were a child instead of my dog, it would've been a big problem.

In summation, they allow an unleashed dog to roam loose on the property and take no accountability for the dogs actions.