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Keri Hyles

6 years ago
5/5

Campsite: Lakeside Manor

These are the people you want caring for your loved one. My grandma, who had dementia, lived here for the last few months of her life after spending years at "luxury senior living" Lantern Crest, and my family and I are so very glad that she spent her last months in the care of the folks at Lakeside Manor. I spent a lot of hours at both places, several visits a week most weeks, and the other location had many loving and capable caretakers too, but definitely not everyone. I watched how at the high-end place they were spread much too thin and they simply did not have the time to give the care the facility was being paid for them to give. Too few people expected to do too much, good people getting burned out, and the residents suffered. This facility, this home, frankly doesn't have the finer architectural details, and the parking lot is a bit tight at first, but so what. The actual care and atmosphere at Lakeside Manor is exactly what you want - especially if you aren't able to come by frequently to check up on things like I was. It is a smaller place and they run it like a big family. They eat together and watch tv together in their living room, the staff interacts with everyone socially. They paid attention to her pain, her moods, her health, everything, and I never came in to see her sitting alone staring at an empty room like I frequently did at the other place. The two residents I saw who liked to be alone in their room had the freedom to come and go to the common areas as they wanted. When you arrange to pick them up at a certain time for outings (church, dr appt, etc) the staff consistently ensures they are ready to go, which was a problem at the other place both in the memory care and assited living. The good staff at the other place was always on the move trying to care for everyone, but rarely had moments to take time with residents and the care level was far from advertised - I can only imagine how worse it would have been if my family and I hadn't been around to notice so many things that Grandma was no longer able to voice. If two employees were needed to help someone, which is very common, the residents were sometimes left in uncomfortable or undignified conditions until a second person became available. Here at Lakeside Manor, everyone is well cared for plus the staff has time they can sit (or stand) sometimes to spend the time to interact which is so important for the mental well-being, both in terms of dementia and depression. Grandma was happier and healthier here and we remain so very, very grateful for that.

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