This is a beautiful park with good sites and great amenities. I just can't rate it higher due to our experience with the staff.

Activities could make much better use of the facilities and come up with some ideas that don't cost more $$$$. But the office staff is what really turned us off to this place.

First, we had booked a deluxe back in. Prior to our arrival, they called and told us they were moving us to a pull-through because they were renovating our original site....not a problem. But when we arrived, there were people in that site?!? Why lie about the reason for the move?

Second, and more importantly, we gave a $200 utilities deposit when we made our 1 month reservation. About 3 weeks into our stay, our credit card was charged for electric usage. I emailed inquiring about this and received no response. I let it go as we were leaving soon. The day we left, we received another bill for electric. This time we called, got no answer and left a voicemail. Later that day, I followed up with another email.....no response to either. The next day we called again and finally got a person...who could not care less about not responding to voice messages or emails. She verified that our last electric was taken from the deposit but then said they are mailing us a paper check in 3 weeks. Apparently they can charge our credit card easily but cannot return an overage. We are traveling until May so this lack of service is really unacceptable.

We will not be returning to this park. There are plenty of other options and most are less expensive.