We camp here a few times a year. Our family has seasonal sites here. We were going to get a seasonal for next year but after our weekend I’m not so sure. Since we are unable to stay on the seasonal side with our family we rented a golf cart for easy back and forth as well as our friends. After having our carts out for the second time of the day during the later afternoon we got told to park them for good due to “multiple complaints”. Our friends did get a warning the night before but my husband and I never got one or told we were doing anything wrong with ours, in fact we were in bed sleeping and ours was parked during their warning. The gate was up and we rushed through and didn’t swipe our card. I understand now that it’s not ok to do that but then was told to park for good for our mistake without any explanation. The security staff- Dan Theresa, and Troy would not even hear my husband out and just screamed at him when he tried to tell them their own policy of getting 1 warning(that’s we never got) before having to park. My husband pulled Jim aside and he took the time and talked politely to my husband and for that we are thankful that at least one of them was reasonable and didn't scream at us. Further more they would not even give us a specific reason as to why other than “multiple complaints” that we were never told about until this point. It was only the second time we were out for the day so unsure how there could have been so many. Troy also threatened to make us pack up and leave and when my husband said "im drunk I can't" he said "if I have to I will."The staff was beyond rude even coming by before quiet time and telling us to keep quiet. We spent the day at the pool and so much of the conversation was about the rude staff-specifically the security guards we had trouble with. As a weekender who comes a few times a year it’s very discouraging to want to continue to spend money here when the constant chatter between seasonal campers is about the terrible staff. It took us multiple attempts to get our gate key active, last time we stayed they booked us the wrong dates, we got a gift card no one seemed to know how to use, and have just had quiet a few problems with our last few stays. We really enjoy coming here but after getting yelled at, and talked to the way we did and being threatened to be made to leave I’m not so sure.

We camp here a few times a year. Our family has seasonal sites here. We were going to get a seasonal for next year but after our weekend I’m not so sure. Since we are unable to stay on the seasonal side with our family we rented a golf cart for easy back and forth as well as our friends. After having our carts out for the second time of the day during the later afternoon we got told to park them for good due to “multiple complaints”. Our friends did get a warning the night before but my husband and I never got one or told we were doing anything wrong with ours, in fact we were in bed sleeping and ours was parked during their warning. The gate was up and we rushed through and didn’t swipe our card. I understand now that it’s not ok to do that but then was told to park for good for our mistake without any explanation. The security staff- Dan Theresa, and Troy would not even hear my husband out and just screamed at him when he tried to tell them their own policy of getting 1 warning(that’s we never got) before having to park. My husband pulled Jim aside and he took the time and talked politely to my husband and for that we are thankful that at least one of them was reasonable and didn't scream at us. Further more they would not even give us a specific reason as to why other than “multiple complaints” that we were never told about until this point. It was only the second time we were out for the day so unsure how there could have been so many. Troy also threatened to make us pack up and leave and when my husband said "im drunk I can't" he said "if I have to I will."The staff was beyond rude even coming by before quiet time and telling us to keep quiet. We spent the day at the pool and so much of the conversation was about the rude staff-specifically the security guards we had trouble with. As a weekender who comes a few times a year it’s very discouraging to want to continue to spend money here when the constant chatter between seasonal campers is about the terrible staff. It took us multiple attempts to get our gate key active, last time we stayed they booked us the wrong dates, we got a gift card no one seemed to know how to use, and have just had quiet a few problems with our last few stays. We really enjoy coming here but after getting yelled at, and talked to the way we did and being threatened to be made to leave I’m not so sure.