I was a little concerned when I read the previous reviews. We stayed for one month and the staff and the majority of residents were very welcoming and kind. I did not interact with all residents so can't say they were all welcoming but I felt safe here. Jennifer (the manager) lives on site and was very helpful to us. They only accept cash but do give receipts and we got our deposit back the day we left without any trouble. During our stay we also had an electric problem at our site on a rainy night and they had someone there working within 15 minutes and we power restored within an hour. Could not ask for better service. Maintenance guy (Allo) also lives on site and was very friendly and helpful. Did not give it 5 stars because some of the trailers are very old and not well maintained. Some lots have construction debris on them, etc. Also we had a serious fly problem in the warm weather. I am new to Texas so this may be normal but being next to dumpsters seemed to attract them. Overall very welcoming people, big lots, close to downtown and public transit.